Cancellation Policy

After placing an order, in case you want to cancel your order, you can easily do so until it has not been processed and is in our warehouse. Any amount already paid by you will be refunded back.

I have cancelled my order. When can I expect to get my refund?

If you selected COD during your ordering time, there will be no amount to refund as you have not paid for the order. For the payments made using Debit card, Credit card or by Net Banking, you will get a refund either in your Basketville.in account at once after you cancelled your order or through cheque. If you have made the payment using Net Banking, Credit Card or Debit Card and want to get the refund back in your bank account, then please contact us with our customer care team. Refund, if approved, will be processed within 10-12 business days.

Can the shipping address of order have changed after placing it?

Surely, you can change your order’s shipping address before we have processed it easily by contacting our customer care representatives.